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Employee Relations Specialist

Date:  Jul 19, 2021

Hoffman Estates, IL, US, 60169


About CDK Global, Inc

CDK Global (NASDAQ:CDK) is a leading provider of integrated data and technology solutions to the automotive, heavy truck, recreation and heavy equipment industries. Focused on enabling end-to-end, omnichannel retail commerce through open, agnostic technology, CDK Global provides solutions to dealers and original equipment manufacturers, serving nearly 15,000 retail locations in North America. CDK solutions connect people with technology by automating and integrating all parts of the dealership and buying process, including the acquisition, sales, financing, insuring, parts supply, repair and maintenance of vehicles. Visit


The Employee Relations Specialist  is responsible for facilitating employee relations and resolving human resources issues on behalf of CDK.  They focus on everything related to employee and manager relations and work to help employees and managers understand each other.  The Employee Relations Specialist will need to have extensive knowledge of employment law and adhere to company and industry regulations at all times.


The Employee Relations Specialist  is expected to execute on the following key deliverables:

  • Serve as a subject matter in employee relations to conduct investigations and lead cases to effective closure; Advise front line leaders on appropriate corrective actions
  • Partner with HRBPs to address performance issues and issue corrective measures
  • Adhere to regulatory standards and manage the workers compensation process
  • Communicate policies pertaining to Human Resources, compensation and benefits
  • Coach and consult HRGs and HRBPs on the performance management process
  • Recommend revisions to policies and practices to align with best practice, make CDK a great place to work and to maintain compliance
  • Stay abreast of market conditions and ensures compliance with all federal, state and local employment laws
  • Maintain the US Employee Handbook up to date as well as policy governance
  • Other duties as assigned based on business need (e.g., participation in project teams, etc.)


Qualifications & Job Requirements

  • A minimum of 5 years of knowledge and experience in employee relations, employee engagement, and employee development or related field
  • Strong credible HR resource to business leaders; comfortable challenging them/ coaching them as needed to drive the best outcomes for the organization
  • Evidence of the ability to coach employees and front line leaders with a high level of confidentiality
  • Serves as a strong partner in solving people related issues- strong decision-making skills and solid judgment to contribute to a high performance culture.
  • Demonstrated ability to invite diverse perspectives, promote an inclusive work environment and support workforce diversity
  • Excellent organizational/ prioritization skills; Ability to multi-task and prioritize work and adapt to business changes 
  • Outstanding collaboration/ interpersonal skills to build trusted relationships at all levels
  • Strong written and spoken communication skills (clear, simple, situational, multi-level, multi-cultural)
  • Analytically driven; fluent with data-driven analysis
  • Resilience to work within a complex organization and find creative solutions
  • Strong results-orientation
  • Highly ethical- high integrity- does the right thing for the business and our team members
  • Self-direction and ability to work independently with minimal direct supervision
  • Excellent computer skills in a Microsoft Windows environment; Must include knowledge of Excel


Preferred Attributes

  • A bachelors degree in business/ human resources or related field and/or HR certification[s] (e.g., PHR or SHRM Certification)
  • Prefer experience within the financial/technology/software industries – in a matrix, global environment
  • Project Management Skills
  • Skills in Human Resources Information Systems (HRIS)
  • General knowledge of various employment laws and practices



CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Nearest Major Market: Chicago

Job Segment: Outside Sales, Information Systems, HR, Supply, Project Manager, Sales, Technology, Human Resources, Operations

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