Apply now »

RPA Business Analyst

Date:  Sep 9, 2021

Hyderabad, Telangana, IN, 500081


Location: [[req_workLocation]]
Location Address: Hyderabad, Telangana  500081 India (IN)

Careers with CDK Global – where to next?
So who are we and what do we do?
CDK Global is the largest global provider of integrated information technology and digital marketing solutions to automotive dealerships and manufacturers in more than 100 countries worldwide for the world’s biggest car brands.  Although we operate on a global scale, we are small by comparison and that is a good thing. It means that we are still a business where every person matters and where anyone can make an impact on our growth and success. We have opportunities in a wide range of business areas so wherever in the world you join us, you will get the support, training and tools you need to make significant steps forward in your career.


We are looking for RPA analyst who can capture the detailed key stroke level mapping instructions of what the human workers perform when completing the process. This level of

detail would be required for processes identified for automation. The Analyst will also be capturing the non-functional requirements of how the process is being conducted on a day

to day basis to ensure the automated solution achieves the maximum business benefits.


Your Primary Responsibilities will be:

  • Document business processes clearly and to the granular level of detail that is required for a Blue Prism automated solution.
  • Identify or support the creation of all appropriate use cases/process scenarios and their expected outcomes that will be used during the delivery lifecycle for the
  • process.
  • Capture the level of detail required for Blue Prism Developers to understand and convert into the design of a scalable and robust automated solution.
  • Support, assess and validate the automated activities with a subject matter expert (SME) during any verification and user acceptance testing as this will determine if a
  • solution has fulfilled the requirements.
  • Work closely with Blue Prism Developers so that they understand the process and assist with the creation of their solution design, ensuring they deliver a solution that
  • meets the business requirements.
  • Acting as a central point of knowledge and control for business processes, communicating with the developers, subject matter experts (SMEs) and the business
  • process owners to answer any queries that arise during the development and testing of an automated solution.
  • Provide support to ensure that the operations team are happy with the scope defined in the necessary documents used to capture requirements, whilst ensuring the
  • development team have the necessary detail to carry out the sufficient designs.
  • Applying Agile/Scrum methodologies where it fits. 


Interpersonal Skills:

You’d be spending 100% of your time as a:


  • An enquiring mind, the process analyst will be needed to analyse and question existing processes to ensure a full and correct understanding is gained.
  • Previous experience of business processes is preferable, to aid a quick understanding of new processes that require evaluation.
  • The process analyst will be needed to analyse and question existing processes to ensure a full and correct understanding is gained.
  • Good inter-personal communication skills, communicating with subject matter experts, business process owners, and the Blue Prism development team to help
  • ensure the automated solution is correct.
  • Able to work effectively with technical and non-technical stakeholders at all levels within the ability to present information in an accurate and appropriate format.
  • Enthusiasm, attention to detail and a demonstrated capability for problem solving and creating and enhancing business processes.


Basic Qualifications/ Requirements:

  • Bachelor's degree in any engineering discipline or MCA with 2+ years of IT experience.
  • 2+ Years of relevant RPA Analyst experience as an Accredited Developer.
  • Good written skills with the ability to produce clear, detailed and accurate documentation. Prior experience of using flow diagrams would be beneficial.
  • Good experience in requirements management to capture business processes using both existing process documentation and process walk-throughs with the staff
  • performing the process.
  • Experience in facilitating workshops and interviews to gather requirements and analyse and improve existing processes.
  • Good experience in process mapping techniques (i.e. Process flow maps, IDEF0 diagrams, UML diagrams etc.).
  • Good understanding of delivery methodologies (i.e. AGILE, Waterfall, V Model).
  • Good knowledge in Continuous Improvement methodologies (i.e. LEAN, Six Sigma, BPR).
  • Flexibility with work schedule to be able to support US operations through at least 1PM US Central Time


Who do we look for? We look for people with the right cultural fit. That means being passionate and enthusiastic and having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. What can we offer you? To help us attract and retain the best, we pay people according to performance, not tenure. Excel in your role here and the rewards will be excellent too. We will also help you to grow your career, not only through focused investment in learning and development but also by enabling you to explore the opportunities our global market has to offer. Start your Journey with CDK Global.

Job Segment: Business Analyst, Technology

Apply now »