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Professional Service Consultant III

Date:  Jul 26, 2021

Los Angeles, CA, US, 90001


About CDK Global, Inc

CDK Global (NASDAQ:CDK) is a leading provider of integrated data and technology solutions to the automotive, heavy truck, recreation and heavy equipment industries. Focused on enabling end-to-end, omnichannel retail commerce through open, agnostic technology, CDK Global provides solutions to dealers and original equipment manufacturers, serving nearly 15,000 retail locations in North America. CDK solutions connect people with technology by automating and integrating all parts of the dealership and buying process, including the acquisition, sales, financing, insuring, parts supply, repair and maintenance of vehicles. Visit

CDK Global is hiring a full-time Performance Consultant with Accounting experience within an automotive dealership environment.


This is a field based position that will require up to 90% travel annually.  Travel is Monday through Friday on a weekly basis.



. Automotive dealership industry experience  -  CDK Accounting expertise

. 5+ years of hands-on experience using CDK Drive

. Prior experience working in a retail dealership environment using CDK Drive

. Subject Matter Expert (SME) for best practices and key metrics that support one complete dealership workflow

. Able to help clients maximize desired business results based on key metrics and coaching on increased utilization of their CDK Dealer management system


Essential Duties and Responsibilities:

Consult with executive level management to evaluate business goals, dealership (group) strategies and consulting visit objectives.  Evaluate dealership knowledge and their current level of process and product utilization.

. Work individually or partner with Executive Coach to identify process workflow gaps and create solutions and best practices that drive dealership efficiency, system utilization, margins, sales, productivity and revenue.

. Provide solution training via: one-on-one coaching; one-to-many coaching; and presentations to dealership senior management. Training includes, but is not limited to, CDK product education and setup changes, business workflows, and best practices that correspond to the workflow/process improvements being implemented.

. Recommend additional CDK solutions, when client is a CDK client.

. Complete paperwork and Action Item trip reports in designated timeframe. Recommend additional CDK solutions to client based on processes and business needs. Manage recurring contracts to ensure services are scheduled and delivered in the appropriate time frame.


CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Nearest Major Market: Los Angeles

Job Segment: Outside Sales, Consulting, Supply, Sales, Technology, Operations

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