Dir, Business Operations

Apply now »

Date: Feb 8, 2021

Location: Portland, OR, US, 97201

Company: CDK

Power the Possibilities
The CDK Global technology team is looking for collaborative innovators who are passionate about making their mark on emerging enterprise software products. We’re building and developing cloud technology for the automotive retail industry
that will change the landscape for automotive dealers, original equipment manufacturers (OEMs) and the customers they serve.

Be Part of Something Bigger
Each year, more than three percent of the U.S. gross domestic product (GDP) is attributed to the auto industry, which flows through our customer, the auto dealer. It’s time you joined an evolving marketplace where research and development
investment is measured in the tens of billions. It’s time you were a part of something bigger.

We’re expanding our workforce – engineers, architects, developers and more – onboarding early adopters who can optimize, pivot and keep pace with ever-evolving development roadmaps and applications.

Join Our Team
Growth potential, flexibility and material impact on the success and quality of a next-gen, enterprise software product make CDK an excellent choice for those who thrive in challenging, fast-paced engineering environments.
The possibilities for impact are endless. We have exceptional opportunities to evolve our industry by driving change through new technology.

If you’re ready for high-impact, you’re ready for CDK.

Post in Portland and Hoffman


Director of Operations:

A successful candidate will work alongside executive leadership of the assigned business unit to drive profitability and maximize efficiency.  This role is focused on evaluating the current operations of the business, finding areas of improvement, and driving solutions to maximize the businesses potential. Key responsibilities include expense analysis and control, sales analysis to pinpoint key areas of focus, evaluate and make recommendations to improve key procedures related to profitability, help create and execute the strategic plan of the business.  A successful candidate will interface with Division VP, Finance, Accounting, Sales Ops, Install Ops, and other executive level roles.


Objectives of this Role

  • Collaborate with executive-level management in the development of performance goals and long-term operational plans
  • Review financial information to find leakage and adjust operational budgets to promote profitability
  • Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements
  • Work with Finance, product leadership and dev managers in the development of financial and budgetary plans
  • Set strategic goals for operational efficiency and increased productivity
  • Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks
  • Analyze current operational processes and performance, recommending solutions for improvement when necessary
  • Manage relationships/agreements with external partners/vendors
  • Manage vendor spend, invoicing and AP processes to make certain these are in line with install, financial projections and allocation.
  • Strong ability to identify process inefficiency and creatively redefine
  • Strong sense of business process creativity
  • Be able to develop and deliver presentations at the ALT audience level 
  • Excellent organizational and leadership abilities
  • Outstanding communication and people skills
  • Strong attention to detail
  • Knowledge of industry’s legal rules and guidelines
  • In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
  • Working knowledge of data analysis and performance/operation metrics
  • Familiarity with MS Office and various business software (e.g. ERP, CRM)



CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Nearest Major Market: Portland Oregon

Job Segment: Operations Manager, Outside Sales, Supply, ERP, Operations, Sales, Technology