SR Product Manager

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Date: Feb 23, 2021

Location: San Jose, CA, US, 95134

Company: CDK

Power the Possibilities
The CDK Global technology team is looking for collaborative innovators who are passionate about making their mark on emerging enterprise software products. We’re building and developing cloud technology for the automotive retail industry
that will change the landscape for automotive dealers, original equipment manufacturers (OEMs) and the customers they serve.

Be Part of Something Bigger
Each year, more than three percent of the U.S. gross domestic product (GDP) is attributed to the auto industry, which flows through our customer, the auto dealer. It’s time you joined an evolving marketplace where research and development
investment is measured in the tens of billions. It’s time you were a part of something bigger.

We’re expanding our workforce – engineers, architects, developers and more – onboarding early adopters who can optimize, pivot and keep pace with ever-evolving development roadmaps and applications.

Join Our Team
Growth potential, flexibility and material impact on the success and quality of a next-gen, enterprise software product make CDK an excellent choice for those who thrive in challenging, fast-paced engineering environments.
The possibilities for impact are endless. We have exceptional opportunities to evolve our industry by driving change through new technology.

If you’re ready for high-impact, you’re ready for CDK.


Basic Functions 


  • Plays a critical role in shaping product portfolio strategy & participating in the creation of relevant business cases.
  • Accountable for the full product lifecycle from ideation to end-of-life.
  • Responsible for determining interdependencies in the broader CDK product lines & ecosystem.
  • Responsible for the individual product strategy & requirements for new & existing offerings, delivering sustaining & new innovation. This includes recommendations on build, buy, or partner.
  • Voice of the customer & market for the product organization.
  • Ensures that user personas & product requirements are defined & reflected in Features (Epics) and user stories.
  • Working with Scrum Master, ensures timely decision making on product requirement trade-offs


Essential Functions   

  • Define product vision & requirements (based on feedback dealers/customers & analysis of user & buyer personas) to deliver differentiated customer outcomes, profitable growth.
  • Become a trusted partner with R&D & other cross-functional stakeholders to ensure successful fulfillment of product requirements.
  • Work with product marketing to develop product's value proposition, features / benefits
  • Monitor & adapt to key product success metrics (e.g. adoption, profitability, NPS, market share growth)
  • Invest in gaining expertise of the market, user personas, functional & domain knowledge.
  • Develop & prioritize the Features (Epics) & user stories based on user/market requirements, strategy & business plan. Support business case development.
  • Prioritize roadmap, balance short/long term (OEM, Dealer, Group, Partners) to deliver sustained business value, lead business case development with P&L leader.
  • Collaborate with other Product Managers to ensure that the product remains aligned with overall direction CDK product strategies & deliverables.
  • Present & explain the product roadmap to senior executives, sales associates & customers.
  • Serve as credible subject matter expert & thought leader.
  • Use functional & domain experience to mentor & guide other product managers.


  • Required Job Skills       
  • Bachelor’s degree in Computer Science, Business, Engineering or equivalent industry experience. 
  • 6 to 8+ years of Product Management and/or equivalent experience in Enterprise SaaS, full lifecycle management.
  • Experience in Agile software/DevOps methodologies & working with globally distributed teams.
  • Excellent critical thinking skills; ability to make decision in dynamic environment.
  • Excellent written & verbal communication skills. Experience in presenting at senior level customers & internal stakeholders.
  • Ability to listen & consider the points of view of others, collaborate, build consensus cross-functionally.
  • Financial acumen to support the development of business cases/monetization options.
  • Highly motivated ‘go-getter' driven to achieve business results with the ability to remain positive & focused on delivering customer outcomes.
  • Travel up to 25% of time.


Preferred Skills          

  • MBA, MA Computer Science, Engineering.
  • Expert Knowledge of the auto OR rec & heavy industry, relevant customer environment.
  • Pragmatic Institute Experience


CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

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