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User Experience Designer II

Date:  Jun 7, 2021
Location: 

San Jose, CA, US, 95134

89222

Power the Possibilities
The CDK Global technology team is looking for collaborative innovators who are passionate about making their mark on emerging enterprise software products. We’re building and developing cloud technology for the automotive retail industry
that will change the landscape for automotive dealers, original equipment manufacturers (OEMs) and the customers they serve.

Be Part of Something Bigger
Each year, more than three percent of the U.S. gross domestic product (GDP) is attributed to the auto industry, which flows through our customer, the auto dealer. It’s time you joined an evolving marketplace where research and development
investment is measured in the tens of billions. It’s time you were a part of something bigger.

We’re expanding our workforce – engineers, architects, developers and more – onboarding early adopters who can optimize, pivot and keep pace with ever-evolving development roadmaps and applications.

Join Our Team
Growth potential, flexibility and material impact on the success and quality of a next-gen, enterprise software product make CDK an excellent choice for those who thrive in challenging, fast-paced engineering environments.
The possibilities for impact are endless. We have exceptional opportunities to evolve our industry by driving change through new technology.


If you’re ready for high-impact, you’re ready for CDK.

CDK Global is transforming the car buying process for both automotive dealers and car buyers.  To achieve this lofty goal, we are deeply engaging with our users to ensure that our products ignite efficiency and productivity while being delightfully easy to use.  The User Experience organization at CDK is focused on the quality of the interactions people have with our technology and is looking for professionals that employ the principles and techniques of User Centered Design to join us.  UX @ CDK follows a multi-disciplinary approach that focuses on all the users' emotions, beliefs, preferences, perceptions, and behaviors through an iterative research and design process.  

 

The User Experience organization has a high-profile responsibility within CDK. As a UX Designer you will have the opportunity to make a significant impact across many automotive dealerships. You will participate in user research and make recommendations and improvements for our dealer facing products. You’ll work directly with UX leaders, business, product, and engineering stakeholders. 

 

Responsibilities 

  • Stay abreast of changing UX design methodologies and tools, as well as corporate, organization, and industry standards to ensure we deliver high quality products. 

  • Apply global UI standards and design systems effectively, identify areas of improvement, and offer solutions. 

  • Identify key performance indicators on a feature-by-feature basis. 

  • Reaches out for design feedback from peers and iterates as necessary. 

  • Has a clear understanding of current and future tasks, as well as how to manage priorities. 

  • Clearly and proactively communicates plans and status updates to UX leadership and draws UX leadership into critical product conversations. 

  • Knows how to work well and manage expectations with multiple stakeholders.  

 

General Knowledge 

  • Awareness of design fundamentals including the basic components of the design thinking lifecycle, usability heuristics. 

  • In-depth knowledge of basic UX skills such as identifying users, sketching, iterating, wireframing, receiving feedback from peers as well as from users, and implementing changes. 

  • Able to develop in-depth understanding of products that are being worked on, as well as other products throughout the business. 

  • Possess a natural curiosity and ability to interpret impact of emerging standards and technology. 

  • Ability to actively participate in design and discovery workshops. 

  • Exposure to modern design tools and workflows such as Sketch and InVision is a plus. 

  • Familiarity with global design systems and their application in the enterprise is also a plus.  

  • Helpful to have some familiarity with Agile work processes and tools that support them (Such as Jira, Confluence, etc.). 

 

Experience / Education 

  • Bachelor’s or Master’s degree in User Experience, Human Factors, or similar background, with 2-5 years of professional experience. Relevant academic or internship work would be considered. 

  • An online portfolio or samples of work demonstrating a range of artifacts developed in creating a variety of visual solutions. 

 

 

CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  


Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

Job Segment: Cloud, User Experience, Technology

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