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Business Analyst


Hungerford, England, GB, .

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.


We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?


The Business Analyst is responsible for the analysis and evaluation of user problems and the development of recommendations to meet Salesforce and other Keyloop business application requirements. Working as part of a newly formed Business Applications team within Keyloop, this job assists in determining/developing resolutions to complex problems that require the frequent use of creativity. 

Key Duties & Responsibilities 
• Responsible for identifying, analysing and evaluation of business problems and the development of system recommendations to meet business requirements.
• Analyses complex business problems to be solved with automated systems.

• Defines problems, evaluates and prioritizes requirements, and implements systems to meet internal business and user requirements.
• Provides technical expertise and recommendations to address specific business needs for information technology based solutions.
• Acts as liaison between the business users and IT. 
• Performs advanced system validations in alignment with business requirements. 
• Represents the organization on projects and may perform in project leadership role.

• Collaborates with multiple cross-functional areas externally and internally for the implementation of system and business processes. 
• Plans and configures multifaceted system settings and options.
• Executes unit integration and acceptance testing; creates specifications for systems to meet business requirements.
• Evaluates new software products to determine their applicability to current and future IT environments.

• Acts as a mentor to less experienced team members and mentors them in software development methods, processes, and implementation.
• Works independently and exercises sound judgement in selecting methods and techniques for obtaining solutions. 
• Applies complex theories, concepts, principles, and methodologies to create innovative solutions.
• Exerts significant latitude in determining objectives of assignment. Work is accomplished without considerable direction.


Skills / Knowledge & Experience
• Experience of identifying, specifying and working with developers to deliver solutions
• Ideally experience of integration of Salesforce with other ERP applications
• Substantial business process experience of implementing and supporting Processes 



• APMG or other recognised Business Analyst Qualification or equivalent experience

• Certified Salesforce Administrator
• Prince 2 or other recognised Project management qualification


Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.


An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.


Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

Job Segment: Business Analyst, ERP, Testing, Project Manager, Technology

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