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Inside Sales Representative

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Date: Jul 18, 2019

Location: Austin, TX, US, 73301

Company: CDK

Job Description

Accelerate Your Career

Drive global technology


With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   


We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.


From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  


Position Description

Are you passionate about a career in sales and ready to join an industry-leading, high-tech company? Are you looking for powerful earning potential and career growth? If so, then this is the ideal opportunity for you! CDK is growing its Austin team and needs Inside Sales Representatives that are eager to learn and passionate about their own growth and potential. This is a brand new team with unlimited potential, offering a chance to get in on the ground floor and make your mark. Let us help you GreenLight Your Career! 


The Fortellis Inside Sales Representative will…  Be responsible for generating leads, sales opportunities and completing contracts either through cold calls to existing customers or by fielding incoming calls and making outgoing calls. Inside Sales means you’ll be talking with automotive dealers, presenting industry leading products, and helping to solve problems that all dealers face and don’t know how to solve. You’ll overcome objections, identify customer needs, and present solutions that further the goals of CDK’s current client base. In summary, as a Fortellis Inside Sales Representative, you will be responsible for:


  • Maintaining account management functions in order to meet customer expectations and assure satisfying relationships
  • Making outbound sales calls to follow up on leads and further qualify the customer needs
  • Answering inbound sales calls
  • Consulting with existing customers to find out their business needs and how CDK's products can help resolve or manage their business needs


Job Attributes

A background in a sales or call center position would help make you a successful candidate. Other attributes that will help you stand out are:

  • Experience with or other CRM solutions
  • Excellent oral and written communication skills
  • Ability to build strong, quality client relationships
  • Drive and motivation to meet and exceed personal goals along with sales goals
  • A positive attitude, high energy level with a strong work ethic, and adaptability to change
  • An understanding of the automotive industry
  • Experience with making sales calls and phone presentations


Personal Attributes

  • Results Oriented/Proven track record
  • Excellent communication skills
  • Excellent Listening & Questioning Skills
  • High degree of Sales Skills
  • Self-Driven & Highly Motivated
  • Resourceful & Highly Organized
  • Customer Focused
  • Ambitious/Competitive
  • Overcomes Objections, Good Negotiation Skills, Effective Solution Seller
  • Microsoft Office & CRM PC Skills



  • 2-3 years of cold calling or phone sales skills
  • Bachelor’s degree preferred or equivalent experience
  • Microsoft Office Skills, specifically Outlook Tasks and Calendar scheduling
  • Account Management skills
  • Ability to learn new technology quickly
  • Experience/exposure to the Automotive industry a definite positive asset 


We back our Sales force with the strongest infrastructure in the business.  CDK provides a top notch supporting cast which gives the Sales associates the back-end support needed to get business done.  We will support your career growth with initial and on-going sales training, advanced sales tools and an attractive compensation package designed to reward you for your initiative.


CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.


At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Nearest Major Market: Austin

Job Segment: Outside Sales, Consulting, Sales Rep, Supply, Sales, Technology, Operations

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