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User Experience Designer IV

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Date: Jun 10, 2019

Location: Portland, OR, US, 97201

Company: CDK

Job Description

Power the Possibilities


The CDK Global technology team is looking for collaborative innovators who are passionate about making their mark on emerging enterprise software products. We’re building and developing cloud technology for the automotive retail industry that will change the landscape for automotive dealers, original equipment manufacturers (OEMs) and the customers they serve.


Be Part of Something Bigger

Each year, more than three percent of the U.S. gross domestic product (GDP) is attributed to the auto industry, which flows through our customer, the auto dealer. It’s time you joined an evolving marketplace where research and development investment is measured in the tens of billions. It’s time you were a part of something bigger.


We’re expanding our workforce – engineers, architects, developers and more – onboarding early adopters who can optimize, pivot and keep pace with ever-evolving development roadmaps and applications.


Join Our Team

Growth potential, flexibility and material impact on the success and quality of a next-gen, enterprise software product make CDK an excellent choice for those who thrive in challenging, fast-paced engineering environments.


The possibilities for impact are endless. We have exceptional opportunities to evolve our industry by driving change through new technology.


If you’re ready for high-impact, you’re ready for CDK.


When you think about buying or servicing your vehicle, you probably don’t think much about the design that is powering that user experience. There is a lot going on under the hood at an auto dealership. CDK Global produces the products and services that power all aspects of a dealership, from inventory to sales to vehicle service. We do this by powering an open platform that integrates capabilities to increase sales and operational efficiency for dealers and providing products that meet the users’ needs.

This role will drive ideation, concepts and validate them through a lean UX process to drive the highest quality for our end users. If you like the idea of working in a growing global UXD community and leading bold initiatives for the ever-growing automotive industry, then this position is for you.

 The Lead UX Designer works within the UX Design Team at CDK Global to strategize, conceptualize and produce the creation of Web-based tools and consumer interfaces. The Lead UX Designer will work with the project team to create visual, interactive, multi-device solutions that meet the needs of the client, meet business objectives, and provide an engaging and compelling user experience. Must have advanced experience and demonstrated ability conceptualizing, wireframing, prototyping, and delivering interface designs.

Interpret use cases and design effective user interaction through the creation of workflow diagrams and wireframes.
Designing effective UI for Web-based designs and widgets. Outputs: wireframes with creative brief, initial look and feel mockups to communicate project vision internally and externally, specification docs. For large projects: Personas, Usability testing and reports, PowerPoint presentation highlighting key features.
Estimation of time to complete design and production phase of projects.
Establishing and maintaining high quality relationships with Software Engineers, Project Managers and Sales Associates to ensure accurate implementation of specified design & functionality.
Create style guides, prototypes and index sites for viewing mockups.
Collect quantitative data from Business Intelligence and both prepare and share findings with recommended changes to solutions.
Secondary Functions:
Mentoring Junior level Designers.
Fostering effective interdepartmental communication.
Staying abreast of the latest developments in Internet software development technologies for desktops, tablets and mobile.
Consistent tracking and entry of hours worked, for a minimum of 80% personal and team utilization.
Effectively resolving conflict.
Client meeting facilitation – negotiation of features and effort plus goal gathering.
Developing promotion landing pages with HTML, HTML5, CSS3, JavaScript and JSP.
Degree in Human-Computer Interaction, UX Design, or related field or equivalent professional experience.
8+ years interactive design experience in a software company, interactive agency, design firm or web publishing environment.
Continuing education in design and leadership.
Advanced experience and demonstrated ability designing web and mobile experiences for consumers.
Advanced ability creating end-user objectives and developing creative concepts to support them.
Strong design and concept presentation, client relationship, and written and verbal communication skills.
Practiced in the following usability practices: Surveys, user interviews, card sorting, prototyping, personas, information architecture, heuristic evaluations, user session videos, behavioral targeting, landing page optimization, and usability testing.
Experience developing and working within established style guidelines.
Experience writing estimates and setting timelines.
Training and experience working with and/or producing content for web.
Practiced in facilitating multi-stakeholder meetings to determine design objectives.
High attention to detail and ability to work and manage drafts and deliverables in an extremely organized manner.
Open and positive attitude toward clients and co-workers.
Basic knowledge of major browsers and cross-browser/platform/device compatibility issues.
Expert ability to communicate changing requirements or priorities across a project team and achieve timely and universal acceptance.
Advanced proficiency in tools like Adobe Suite, Omnigraffle, Sketch or Axure.
Advanced level use of MS Office Suite and Windows and Macintosh platforms.
WYSIWIG editing of HTML, knowledge of capabilities for cross-browser, multi-device, CSS, HTML5, JavaScript and JSP is a plus.


At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Nearest Major Market: Portland Oregon

Job Segment: Developer, Cloud, User Experience, Testing, Business Intelligence, Technology

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