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Planning & Delivery Coordinator

Bristol, England, GB, .


Accelerate Your Career

Drive global technology


We’re a global market leader in providing software and digital marketing solutions to the automotive industry. We’re innovating the way that automotive dealerships drive their customers’ car-buying experience from the moment they run a search online all the way through to bringing their car back in for a service. Join us and be a part of the evolution.


We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organisation where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.


Purpose of role


The Planning & Delivery Coordinator will be responsible for managing the FM Audit & Toner Services processes to include the monitoring of contracted equipment and provision of toners and consumable items as well as providing support to the wider Order to Cash process. Reporting directly to the Implementation Team Leader. 


Key Duties & Responsibilities

•    Monitor the FM Audit interface (Print Plan & Toner), verifying automated Sales / Purchase orders and ensuring the correct customer and recipient.
•    Work with the sales teams to support the print plan renewal process
•    Liaise with customers to ensure scheduled recovery of ex-print plan assets at the end of contract  
•    Raise sales orders as appropriate when notified by the Toner service on-line tools (Print plan & FM Audit)
•    Processing of purchase order receipts for “drop shipment” toner orders
•    Support ERP Order to Cash Process including the following areas;

  • Facilitation and support of Backlog Management objectives against revenue and business targets
  • Assess, monitor, and support associates contribution against all activities in relation to milestone review and Backlog to ensure that individual and team targets are achieved on a consistent basis.
  • Work collaboratively with Sales, Product and Aftersales teams to achieve business objectives

•    Any other duties that might be considered reasonable by your line manager

Skills, Knowledge & Experience

  • Educated to a GCSE level as a minimum, including 5 at Grade C or above including Maths and English
  • Ability to prioritise multiple tasks and time management skills
  • A good decision maker willing to accept responsibility 
  • Experience of establishing and delivering expectation to external and internal customers is vital
  • Proficient with MS Office Toolset



Why a career with CDK Global?


We demand diversity. Our people may be spread across countries, continents and cultures, but we’re united by a passion and enthusiasm to drive our business forward. This means no matter where you work you’ll feel like part of our global team. Diverse backgrounds, ideas and experiences are the only way to deliver world-class service to our customers. Our differences are our strengths


Your benefits. To help us attract and retain the best, we pay people according to performance, not length of service. We will also help you grow your career, not only through focused investment in learning and development but also by enabling you to explore the exciting opportunities our global market has to offer.


The perfect opportunity awaits. Start your career with CDK Global.

Job Segment: ERP, Technology

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