End User Support Analyst Intern

Accelerate Your Career

Drive global technology

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

As an End User Support Analyst Intern you will be a team member of our internal help desk and will learn how we provide user assistance on our company supported computer applications and platforms. We are looking for an intern who has a passion for customer service and strong communication skills. We spend our days responding to requests for technical assistance via phone, email and live chat. We pride ourselves in diagnosing and resolving technical hardware and software issues. The intern will also be managing a hardware inventory project, as well as working on employee software requests. 

What you bring to the table:

• Actively enrolled in a Bachelor’s degree learning technical skills (IT or Business)
• An anticipated graduation date between fall 2020-spring 2022
• A great attitude
• Strong communication skills
• The ability to participate in a Summer internship program of 10 weeks (June start date)

Location: 1950 Hassell Road, Hoffman Estates, IL  

CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.