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HR Operations & Support Specialist

Hoffman Estates, IL, US, 60169


Accelerate Your Career

Drive global technology


With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   


We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.


From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

Position Summary


Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions. Receives and responds to requests concerning HR policies/programs. Appropriately routes requests from employees to others for additional information. May respond to practices inquiries via online resources and/or telephone. Processes various paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment, etc. Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested. Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Normally receives little instruction on daily work, general instructions on newly introduced assignments.


Position Responsibilities & Essential functions


  • Requires knowledge of theories and concepts as well as basic practical applications in a field
  • Continues to build knowledge of the company, processes and customers
  • Performs a range of  assignments related to field
  • Uses standard guidelines or policies in analysing situations
  • Receives a moderate level of guidance and direction
  • Understands key business drivers; uses this understanding to accomplish own work
  • Provides informal guidance to new team members
  • Resolves issues in non-routine situations; analyses possible solutions using subject-matter experience, judgment and precedents
  • Impacts quality of own work and the work of others on the team
  • Communicates non-routine information


Qualifications & Job Requirements


  • Associate Degree in Business, Human Resources, or related field
  • 2-4 years of experience in related HR experience
  • Experience and proficiency using HR/ Payroll systems for input, processing and reconciliation/ audit
  • Problem solving – ability to look at issues and resolve




  • Bachelor’s Degree or higher
  • Experience with EC/Success Factors, EV5 HR, or PeopleSoft


CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.


At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

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