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Manager, Supply Chain Operations

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Date: Aug 12, 2019

Location: Hoffman Estates, IL, US, 60169

Company: CDK

Job Description

Accelerate Your Career

Drive global technology


With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   


We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.


From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

Position Summary


The Manager, Supply Chain Operations is responsible for the leading and executing corporate supply chain operations which will drive excellent customer service, optimize implementation productivity, and maximize profitability. Steers the direction and management of over $100M of COGS spend through CDK Oracle ERP systems. This will be carried out through with highly effective synchronization of supply with demand, adding value to internal stakeholders and customers by providing real time visibility to order fulfillment, and creating and implementing a high performance supply chain infrastructure as a result of continuous improvement. It includes all operational activities it relates to order fulfillment, inventory planning & procurement, customer service warehousing & distribution, and transportation. This position actively directs strategic and tactical decisions having a direct and profound effect on ADP profitability and client satisfaction. Pronounced leadership role in corporate wide initiatives and integrated with CDK Global Procurement.


Position Responsibilities & Essential functions


  • Supervises a team of resources that provides analytical and operational support for procurement, sourcing, and expense reimbursement.  Provides end-user training, creates and maintains support documentation, and troubleshoots all system issues.  Enables suppliers, configures electronic catalogs and implements electronic invoicing processes throughout the system
  • Direct the activities of all functions involved in the purchasing, planning, warehousing and control of materials from the receipt of forecasting replenishment needs to the delivery of the finished product into finished goods inventory and delivery of products to customer(s)
  • Manages inventory and establishes controls to ensure CDK Global is operating at the highest level of performance based on key performance metrics and minimized supply chain risk; leads forecast creation, and purchase orders through invoices process.
  • Develops strategies, policies, procedures, and overall team to optimize value of the entire function in creating a world class supply chain operations team while mitigating risk for CDK relating to supplier changes; Introduces strategies to optimize on time delivery for Canada and other international shipments
  • Maintains compliance with all regulatory requirements and ethical standards related to procurement.
  • Manages the vendor relationships for applicable enterprise applications, and ensure that CDK Global and said vendors work together in partnership to address all strategic and operational goals and challenges
  • Establishes and cultivates strong partnerships with internal departments such as IT, Finance and Accounts Payable in order to drive system initiatives that rely on such partnerships to be successful; closely partners with Logistics on different strategies to improve on time delivery, reduce costs, manage warehouse inventories and optimize costs
  • Administers systems and provide system knowledge and expertise to resolve escalated support issues and prepare adhoc spend reporting and analytics to sales executives, Procurement management, and others
  • Manages HR related issues and other performance related concerns with associates


Qualifications & Job Requirements


  • Bachelor’s Degree in similar field
  • Minimum of 8 years of experience with a 2 years’ experience in a managerial role
  • Direct exposure/experience with industry leading applications
  • Must be an operational thinker with confidence and speed in execution.
  • Proven leadership skills in building and managing large teams with a history of world class success.
  • Excellent analytical and negotiation skills are required
  • Ability to influence and communicate at all levels of the organization
  • Experience with team supervision, including performance management and career development






CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Nearest Major Market: Chicago

Job Segment: Supply Chain Manager, Supply Chain, Operations Manager, Supply, Operations

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