Original Equipment Manufacturer (OEM) Director

Location: Hoffman Estates, Illinois (US-IL) 

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With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

Job Duties:

CDK Global, LLC seeks an Original Equipment Manufacturer (OEM) Director at our Hoffman Estates, IL location. Responsibilities: Partner with OEM executives, Retail Dealer Network, and key dealership management teams to create and launch programs to meet specific manufacturer-driven and manufacturer-funded initiatives. Translate, adapt, and standardize operational metrics in Mexico and Latin American markets for car dealerships and truck businesses. Develop and launch complex national dealer and OEM programs with implementation life cycles, including developing a structured phased approach, creating standardized operation metrics for national programs, developing and designing training concepts and materials, and focusing outcomes of all programs on increased sales and profitability. Coach and counsel dealership staff and management in areas designed to increase dealership profitability with progression of sales, service, parts, and customer retention strategies. Create long-term growth strategies and retention-based programs by engineering and re-engineering dealership processes for new and existing clients. Design, implement, and sustain certification programs branded to unique OEM solutions.

Education and Qualifications/Skills and Competencies:

Bachelor's degree in Business Administration, Finance, Engineering, Management or a related field plus ten (10) years of related experience. Employer will accept one year of work experience for each year not completed toward the bachelor’s degree. Up to 50% domestic and international travel required. Spanish language proficiency required. Telecommuting permitted.

Work Experience:

Three (3) years’ experience must include: Sales, Service, and Parts Operations in the automotive industry; Retail Automotive experience or Allied Market experience related to New Vehicle Profitability and Pre-Owned Vehicle profitability; Service Shop Productivity and Capacity; Translating, adapting, and standardizing operational metrics in Mexico and Latin American markets for car dealerships and truck businesses; Performing OEM network program design, including identifying Key Performance Indicators; and Designing OEM network program curriculum, including drafting manuals and online learning content.

Req. 56314

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.