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Release Manager

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Date: Nov 23, 2018

Location: Hoffman Estates, IL, US, 60169

Company: CDK

Job Description

Requisition: #46841

Location: Hoffman Estates, IL

 

Accelerate Your Career

Drive global technology

 

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   

 

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

 

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

What will you be doing?

 

Accountable for the Enterprise Release Management team, supporting a global release strategy. This role will be focusing on multiple technologies and deployment methodologies, so a background in successful delivery in a diverse technology ecosystem is required. 

 

Key Duties & Responsibilities

  • Develop common strategies for release governance across multiple departments
  • Establish consistent release management processes
  • Facilitate cross-department coordination of release management functions
  • Track an enterprise-wide release calendar
  • Inform senior management of enterprise-wide exposure to release risk and effectively mitigate it
  • Measure release cadence and effectiveness using common metrics across the entire software portfolio
  • Create common standards and formats for release playbooks and work with production control to standardize release decision-making
  • Define common mechanisms for rollback and standards for capturing release-related performance indicators
  • Forecast demand for release resources and identify opportunities for greater efficiency across the enterprise
  • Be overall accountable for the creation of new enterprise release quality scoring and strategy
  • Manages the long term roadmap, involving product, R&D, support, services and other groups to provide the best customer experience from software upgrades
  • People management responsibility for software engineers and process engineers
  • Engage and align with R&D organization to achieve product delivery plans. Engage and align with other business stakeholders to achieve product delivery plans – operations, finance, legal, security
  • Be the evangelist for their product, internally and externally
  • Represent the process and global release activity in governance and investment decision meetings

 

Required Skills

  • 5+ years of experience in continuous delivery, release engineering, or software configuration management
  • 3+ years of management experience
  • Strong knowledge of different types software development life cycles and methodologies (Agile, Waterfall, etc.)
  • Software development experience in modern programming languages such as Java or C#
  • Extensive knowledge of continuous delivery, continuous integration practices with experience implementing them at enterprise scale
  • Experience working in a DevOps culture
  • Experience with service oriented (SOA) or microservices architectures
  • Experience guiding highly technical engineering teams
  • Experience with Kanban and/or Scrum with the proven ability to use data to improve team performance

 

Preferred Skills

  • Experience working with a SaaS organization with a keen focus on customers
  • Experience delivering tools or internal services to other application development teams
  • Experience in software product development, full stack and multi-platform, is a plus
  • Good understanding of building and deploying large scale, distributed services
  • A passion for technology and the desire to continuously improve, iteratively and incrementally
  • Experience with procurement, vendor management, and deciding technology choices for an organization at scale
  • Experience administering and supporting source control, build, and deployment technologies
  • Experience building teams and leading strategic change initiatives

 

CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  


Nearest Major Market: Chicago

Job Segment: Outside Sales, Marketing Manager, Procurement, Supply, Advertising, Sales, Marketing, Operations

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