Software Asset Management Analyst

Accelerate Your Career

Drive global technology

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

Position Summary

The SAM Analyst III is consultative in nature, heavy in analysis, interpretation, and advisory responsibilities. Use of data gathered via IT Asset Management (ITAM) related toolsets, in addition to Software Asset Management (SAM) knowledge of specific license rules, CDK agreements, processes, current and future environment, and other relevant inputs in order execute and mature the SAM Program to reduce financial and security risks.

Position Responsibilities & Essential functions

• Act as lead for Software Asset Management function, educate on specific and tangible benefits to the audience, articulating needs and cooperation cross departmentally
• Heavy use of Software Asset Management tool and other internal resources, Responsible for data quality, completeness, creating cross department linkages, and conducting quality checks 
• Conduct formal vendor audits or internal audits acting in a lead role in data analysis, articulate actions for risk mitigation, and audit results 
• Conduct detailed review of software contracts for product use rights, software agreements, master contracts, and advising Legal, drafting Terms and Conditions (T&Cs) to reduce risk to the company and deciphering and meticulously documenting an audit trail
• Identify processes improvements, data improvements, gather evidence for use in business cases while performing detailed work with all required SME areas to develop process/data, communications, and education/training
• Provide optimization recommendations to the business inclusive of infrastructure changes, contractual or licensing options, and tracking measurement of progress
• Analyze and advise on risk and opportunity within software agreement structure during negotiations and audits from a software asset view while considering use, deployment, and infrastructure of the environment
• Develop trusted relationships with relevant businesses, including legal, procurement, finance, tax, infrastructure, engineers, architecture, project management, development, data or process owners, IT operations, business users, vendors/resellers, etc.
• Act as team Subject Matter Expert (SME) educating and guiding as appropriate

Qualifications & Job Requirements

• Bachelor’s degree in Business Administration, Management Information Systems or similar with 5 years of field specific experience, or 10 years of field specific experience
• Ability to present at varying levels, from detailed to c-level
• Ability to work with stakeholders on gathering and deciphering business requirements
• Ability to develop in depth knowledge of the current and future IT environment
• High degree of experience and confidence with analysis support using excel
• Clear oral and written communication
• Ability to think critically and outside of the box
• Desire to find answers through knowledge and analysis
• Ability to work in fluid and ambiguous environment, applying knowledge and similarities to develop working approach and recognize when validation of approach or work results is required
• Some experience in Open Source software risks and opportunities
• Excellent Excel skills, moderate level of skill with Word and Power Point
• Possible travel on occasion for conferences, training, or working with global roles

PREFERRED ATTRIBUTES & Qualifications

• Certification for Software Asset Management, ITIL/ITSM or COBIT
• Familiarity with SAM specialty tool, such as Aspera toolsets
• Familiarity with IT security and information privacy requirements, IT governance, and technology asset governance

CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.