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Sr. Director, Inside Sales

Hoffman Estates, IL, US, 60169

73941

Accelerate Your Career

Drive global technology

 

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   

 

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

 

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

 

POSITION SUMMARY

 

We have an immediate opening available for a Sr. Director, Inside Sales.  This individual will lead our inside sales team to achieve or exceed the annual sales plan.  Other objectives of the Sr. Director, Inside Sales: monitor performance, achieve financial goals, develop, motivate and counsel staff, foster a collaborative environment, provide feedback information about market conditions and plan sales strategy per quarter to achieve fiscal year goals.  Also, the Sr. Director will be accountable for working with national accounts, hiring and building a successful sales team, and directing/managing staff performance. Lastly, the Sr. Director will handle customer issues and satisfaction, and assist in driving efforts to increase client retention.

 

This leadership role will be responsible for working with the field sales team and inside sales team to sell our products and services. This Sales Executive will be part of the Sales senior management team at CDK Global and provide input to strategic direction and market feedback. The right candidate will possess exceptional skills in helping to train, mentor and grow the inside sales force through continual training and review of sales processes and techniques.

 

RESPONSIBILITIES

  • Manage and develop sales managers and associates, ensuring the Inside Sales department meets/exceed sales plans.
  • Ensure sales associates are trained and effectively communicating processes related to products and services.
  • Ensure sales associates are trained and are appropriately utilizing sales tools.
  • Conduct and hold regular sales meetings with the teams
  • Monitor teams as needed to ensure activity is in place to meet assigned goals.
  • Coach Managers and reps individually based on metrics and motivational needs.
  • Set Comp plans and territories while working with the GM and Finance.
  • Meet with each team weekly, monthly, quarterly and annually to review progress and set goals.
  • Develop leaders to ensure our growth strategies.
  • Work the other department heads to ensure work processes are followed
  • Coordinates post sell activities, such as implementation and training.
  • Help develop Marketing plans and Trade show attendance
  • Work with the Training team to train reps on new, changed or additional programs

 

QUALIFICATIONS

 

  • A minimum of 5 - 10 years field or inside sales management experience
  • A Bachelor's Degree is highly desirable
  • Experience with CDK Global systems is strongly preferred
  • Market knowledge along with finance or technology experience is preferred
  • Ability to present new product concepts to other departments and the marketplace
  • Ability to formulate sales plans for designated territory or region
  • Ability to succeed in a competitive, high-performance work environment
  • Team player with ability to coordinate efforts with inside and outside sales reps and other department heads
  • Strong computer skills with current technical knowledge
  • Solid interpersonal communication skills
  • Excellent work ethic

 

CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

 

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

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