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Partner Technical Pre-Sales Consultant

Hungerford, England, GB, .


Accelerate Your Career

Drive global technology


We’re a global market leader in providing software and digital marketing solutions to the automotive industry. We’re innovating the way that automotive dealerships drive their customers’ car-buying experience from the moment they run a search online all the way through to bringing their car back in for a service. Join us and be a part of the evolution.


We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organisation where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.


Purpose of role 

To provide technical pre sales consultancy, primarily in the UK, but supporting the overall CDKi Partner Programme.

Key Duties & Responsibilities 

•    Support Partner Account Managers and direct Account Managers with integration opportunities using CDKI Open Platform APIs.
•    Assist when required to help qualify Partner opportunities across active markets.
•    Work with prospective Partners and Dealers to provide necessary technical sales support before they sign agreements and begin their Certification. 
•    Act as the liaison for technical queries from Partners including Dealers in the Dealer Programme, escalating to the product and engineering teams where necessary. 
•    Be a SME for API implementation and API behaviour. Attend meetings (on-site/video) with Dealer’s IT and Partner developers to discuss/demo how APIs work. 
•    Collaborate with the Technical On-boarding Consultant to set up Dealer’s application in Apigee and Stage API Gateway to provide access from their UAT. 
•    Where appropriate, work with the Partner Account Manager or Direct Account Manager to bring a Partner or Dealer’s requirement not currently available to the attention of the relevant local Product Marketing team.
•    Work closely with Certification Manager and On-boarding Consultant to handover pre-sales documentation prior to entering certification.
•    Be the point of contact for API implementation queries, Insight sessions, and Sales team updates. Assist with API Middleware setup and occasional debug of issues.
•    Provide technical support to help with Partner qualification across active markets within International for large opportunities and those requiring a consistent approach in multiple markets. 
•    Work closely with the Enterprise Solution Architect to align on potential future solutions and agree best fit for the Partner Programme. 


Skills / Knowledge & Experience

•    Good understanding and knowledge of how API’s work.
•    In an ever changing technical environment must be able to learn quickly and adapt to advances in API technology.
•    Good knowledge of DMS.
•    Highly self-motivated and be able to work at all levels internally and externally.
•    Adept in actively managing multiple opportunities across different programmes.
•    Consultative approach to understanding and articulating business problems. 
•    Commercially aware of SaaS models. 


Why a career with CDK Global?


We demand diversity. Our people may be spread across countries, continents and cultures, but we’re united by a passion and enthusiasm to drive our business forward. This means no matter where you work you’ll feel like part of our global team. Diverse backgrounds, ideas and experiences are the only way to deliver world-class service to our customers. Our differences are our strengths


Your benefits. To help us attract and retain the best, we pay people according to performance, not length of service. We will also help you grow your career, not only through focused investment in learning and development but also by enabling you to explore the exciting opportunities our global market has to offer.


The perfect opportunity awaits. Start your career with CDK Global.

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