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Solution Architect

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Date: May 8, 2019

Location: Hungerford, England, GB, RG17 0YL

Company: CDK

Job Description

Accelerate Your Career

Drive global technology


We’re a global market leader in providing software and digital marketing solutions to the automotive industry. We’re innovating the way that automotive dealerships drive their customers’ car-buying experience from the moment they run a search online all the way through to bringing their car back in for a service. Join us and be a part of the evolution.


We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organisation where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.


Purpose of role –

The Solution Architect is accountable for the definition of the technical solution to meet a business outcome.


Key Duties & Responsibilities –


  • Accountable for ensuring the technical solution meets the business outcome for specifc projects and products.
  • Accountable for documenting the architecture and solution definition which will be a combination of existing CDK technologies, new CDK technologies, 3rd party technologies.
  • Accountable for scoping the effort to deliver new CDK technologies.
  • Accountable for identifying any required customisations from an architecture perspective and making the appropriate solution decisions.
  • Accountable for ensuring the whole customer experience (sale, training, deployment and support) is represented in the solution definition.
  • Responsible for collaborating with customers (internal and external) to influence their needs and wants toward solutions that support the CDK product strategy.
  • Responsible for collaborating with the wider marketplace to understand opportunities and trends to apply in to solution definitions.
  • Responsible for collaborating with the platform architecture team to ensure the platform architecture supports business outcomes.
  • Responsible for defining the solution in any RFI/RFP activities.
  • Supports the product mgmt teams to ensure solution definitions are reflected in the ‘build’ of new CDK technologies.
  • Supports the engineering teams to ensure solution definitions are reflected in the ‘build’ of new CDK technologies.
  • Accountable for ensuring that technical input which reflects the position/direction of the engineering teams is factored in to the solution design.
  • Supports M&A due diligence activities.
  • Acts in a critical leadership role for all CDK teams involved in the design and delivery of the solution.
  • Acts as a trusted advisor to the customer throughout the engagement.


Key Results Indicators & Measures of success 

  • Business outcomes are met.
  • Solution definitions can be adopted and acted upon within the product and engineering teams.
  • Scoping of effort is consistently within set tolerances.
  • On-budget, on-time delivery of solutions.
  • SLA’s are met.
  • Reduction in levels of customisation to set targets.
  • Recognised thought leader.


Skills / Knowledge & Experience


  • Able to engage and communicate across the continuum of: customer, business, design, technology and value delivered.
  • Knowledge of standards and processes employed in an automotive retailer and/or in the vehicle manufacturer retail domain.
  • Relentlessly pursues the connection between business outcome and technology/solution.
  • Knowledge of CDK products and technologies.
  • Knowledge of enterprise architecture.
  • Good documentation skills internally and externally
  • Good presentation and communication skills, well honed consulting skills
  • Sufficient technical skills and knowledge to work with technical staff to challenge technical proposals throughout a project lifecycle
  • Experience of large, multi-territory projects


Competitve salary. 


Posted 5th of March, closing date 5th of April.


Why a career with CDK Global?


We demand diversity. Our people may be spread across countries, continents and cultures, but we’re united by a passion and enthusiasm to drive our business forward. This means no matter where you work you’ll feel like part of our global team. Diverse backgrounds, ideas and experiences are the only way to deliver world-class service to our customers. Our differences are our strengths


Your benefits. To help us attract and retain the best, we pay people according to performance, not length of service. We will also help you grow your career, not only through focused investment in learning and development but also by enabling you to explore the exciting opportunities our global market has to offer.


The perfect opportunity awaits. Start your career with CDK Global.



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