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Sales Operations Manager

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Date: Jul 30, 2019

Location: Hungerford, England, GB, RG17 0YL

Company: CDK

Job Description

Accelerate Your Career

Drive global technology


We’re a global market leader in providing software and digital marketing solutions to the automotive industry. We’re innovating the way that automotive dealerships drive their customers’ car-buying experience from the moment they run a search online all the way through to bringing their car back in for a service. Join us and be a part of the evolution.


We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organisation where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.


Purpose of role

  • The Sales Operations Manager is a central role in supporting the CDK DSI Sales Teams in the areas of Sales Education & Effectiveness. This will involve development and deployment of the core elements of the CDK sales model – covering Planning (Country, Territory, Account,) Sales team development/training/onboarding, Core Sales Processes, Sales Tools and Performance Measurement/Reporting for mainland Europe.
  • The role will involve a large proportion of international travel, flexible approach, independent and team working, collaboration with key stakeholders from many other departments and an ability to communicate and influence across a range of cultures and seniority levels.

Key Duties & Responsibilities

  • Sales Education - Development and delivery of a number of Sales Training Courses, covering Skills, Process and Tools and the onboarding of new Salespeople and Sales Leaders to maximise time to productivity
  • Collaboration with other departments to assist with knowledge sharing and overall business performance improvement
  • Sales Effectiveness - Coaching Sales Leaders to ensure they are equipped to lead, measure and manage their sales teams effectively and reviewing sales performance and pipelines, individually and collectively and developing action plans to improve performance
  • Providing Sales Teams with the rights reports, processes and tools to ensure maximum effectiveness
  • Sales Certification – ensuring that Salespeople are capable of communicating the CDK benefits and value in a professional and consistent manner
  • Working with individual underperformers to improve their level of success


Skills and knowledge

  • Previous Sales experience, both as a salesperson and a manager, preferably in an international software / technology solutions sales environment
  • Training and Coaching course development and delivery experience
  • Automotive Dealership knowledge is desirable but not essential.
  • Previous experience of rolling out a new Sales Process in a multi-cultural environment
  • Business Improvement experience
  • Familiarity with SFA / CRM tools such as
  • High proficiency with Microsoft Office (Word, Excel, PowerPoint)
  • Experience of international travel and remote working


Why a career with CDK Global?


We demand diversity. Our people may be spread across countries, continents and cultures, but we’re united by a passion and enthusiasm to drive our business forward. This means no matter where you work you’ll feel like part of our global team. Diverse backgrounds, ideas and experiences are the only way to deliver world-class service to our customers. Our differences are our strengths


Your benefits. To help us attract and retain the best, we pay people according to performance, not length of service. We will also help you grow your career, not only through focused investment in learning and development but also by enabling you to explore the exciting opportunities our global market has to offer.


The perfect opportunity awaits. Start your career with CDK Global.

Job Segment: Sales Operations, Operations Manager, Sales Management, Sales, Operations

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