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HR Administrator

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Date: Jun 4, 2019

Location: Prague, Hlavní město Praha, CZ, 170 00

Company: CDK

Job Description

Accelerate Your Career

Drive global technology


We’re a global market leader in providing software and digital marketing solutions to the automotive industry. We’re innovating the way that automotive dealerships drive their customers’ car-buying experience from the moment they run a search online all the way through to bringing their car back in for a service. Join us and be a part of the evolution.


We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organisation where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.


Purpose of role

Provision of an excellent HR administration service is critical to the achievement of the Business Service Centre (BSC).  This role provides transactional HR support to the business, including but not limited to Workforce admin/employee master data, payroll and the full employee life cycle.  In additional, the role provides a basic advisory service to country associates and managers whilst supporting the HR & Payroll Team Leader and being a proactive member of the BSC HR Team


Key Duties & Responsibilities for Assigned Countries:


Workforce Administration

  • Data
  • Maintain all employee master data (manual and electronic) ensuring it is accurate, up to date and complies with all Data Protection Acts and Company specific requirements
  • Maintain accurate and timely updates to Associate data in all HR systems
  • Ensure successful data transport to connecting HR systems
  • Provide agreed HR and ad hoc working reports to the wider business
  • Produce statutory reports as required
  • Provide feedback and input into the Knowledge Base, making amendments   on ongoing basis to capture current best knowledge of process and tasks
  • Ensure archiving of all supporting documentation
  • Employee Lifecycle
  • Support talent acquisition process with a comprehensive new starter administration service including, Process and issue all Offers and contracts, administer background checks as per process, onboarding, probation reviews.
  • Process and issue changes to associate terms and conditions 
  • Administrative case management for maternity, paternity, parental leave, flexible working, and associate absence.  Process ad-hoc requests, such as supporting letters for Business Visa requests, within agreed SLA’s
  • Processing leavers including correspondence, data entry, certificate production, pay and benefits calculations.


HR Employee Support


  • Manage first line support to HR queries and distribute accordingly
  • Achieve defined SLA’s for allocated tickets
  • Ensure excellent service standards and maintain high customer satisfaction



  • Manage multiple payroll processes end to end as entrusted by the HR & Payroll Team Leader
  • Ensure consistent and timely delivery with high quality of output
  • Apply legislation to the payroll practice, ensuring the alignment to local legislation law and company values
  • Process payroll to agreed levels and timeframes for each Country. 
  • Processing of system generated and manual data received
  • Provide assigned Countries with processing information, such as  payroll timetables and internal cut off dates
  • Manage and administer all payroll activity for International Assignments and permanent relocations, including management of split pay
  • Ensure output of payroll is correct via thorough understanding and testing of the payroll technology
  • Manage and administer all taxable benefits
  • Proactive liaison with the payroll vendor client support teams for all changes to the payroll structure and coding
  • Process monthly and year end activities as required by legislation and company requirements
  • Produce statutory reporting as required per country
  • Ensurure that all payroll liability to various govrnment bodies is fully settled on time, including payroll tax, social security as required by local law
  • Provide feedback and input into the Knowledge Base, making amendments  on ongoing basis to capture current best knowledge of process and tasks



  • Action all benefits administration including enrolments, leavers, changes in benefit cover and correspondence
  • Liaise with benefits providers within the scope of the process
  • Ensure timely communication to payroll administration about changes as required by process
  • Participate in processing of the invoices


  • Implement all agreed processes to ensure SOX and other compliance and assist the HR & Payroll Team Leader with SOX and audit testing
  • Prepare SOX and audit reports in high quality and timely manner
  • Perform and certify assigned SOX controls and keep relevant documentation
  • Action agreed compliance processes such as, background checks, right to work checks, policies and pre-employment references



Ad hoc

  • Identify process improvement opportunities and follow the change management process
  • Any other task deemed reasonable by the HR & Payroll Team Leader




Key Results Indicators & Measures of success 


Key Results Indicators

Measure of success









Achieve defined standards (SLA’s) of accuracy in all HR systems and payroll processes


Executing all processes required on time. 


Providing responses to enquiries received within defined timescales

Demonstrating value in your work, measured through outcomes achieved and business and peer satisfaction






Skills / Knowledge & Experience

  • Experience in a similar generalist role with payroll and administration duties gained within an International Company
  • Demonstrable experience of using HR systems and payroll
  • Organised with strong planning and time management skills
  • Attention to detail whilst able to  be flexible in a changing environment
  • A positive ‘can-do’ attitude
  • Experience of working in a Service centre would be advantageous


Qualifications required


  • Appropriate HR and / or Payroll qualification
  • Excellent verbal and written English communication skills and ability to build influential relationships at all levels
  • Some travel may be required



Why a career with CDK Global?


We demand diversity. Our people may be spread across countries, continents and cultures, but we’re united by a passion and enthusiasm to drive our business forward. This means no matter where you work you’ll feel like part of our global team. Diverse backgrounds, ideas and experiences are the only way to deliver world-class service to our customers. Our differences are our strengths


Your benefits. To help us attract and retain the best, we pay people according to performance, not length of service. We will also help you grow your career, not only through focused investment in learning and development but also by enabling you to explore the exciting opportunities our global market has to offer.


The perfect opportunity awaits. Start your career with CDK Global.

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