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Assistant Manager - Facilities

Pune, State of Mahārāshtra, IN, 411001

93075
93075

Location: [[req_workLocation]]
Location Address: Pune, State of Mahārāshtra  411001 India (IN)

Careers with CDK Global – where to next?
So who are we and what do we do?
CDK Global is the largest global provider of integrated information technology and digital marketing solutions to automotive dealerships and manufacturers in more than 100 countries worldwide for the world’s biggest car brands.  Although we operate on a global scale, we are small by comparison and that is a good thing. It means that we are still a business where every person matters and where anyone can make an impact on our growth and success. We have opportunities in a wide range of business areas so wherever in the world you join us, you will get the support, training and tools you need to make significant steps forward in your career.

 

Position Summary

As the Assistant Manager Facilities & Admin, you will be responsible for assisting in the front-line management of the day to day delivery of facilities and admin services. You will be a member of the India Facilities Leadership team.

Position Responsibilities

 

Food & Beverages

  • Overall responsible for supervising food / café services in Pune
  • Continuously make necessary improvements, and support cafeteria business partners to perform better
  • Manage guest services and in-office meal requirement/arrangements
  • Monitor expenses and prepare F&B related budget
  • Specific audits of F&B stores and Kitchens on a regular basis
  • Plan, forecast and execute food and beverage orders
  • Ensure that staff meet hygiene and discipline standards
  • Think differently and find ways to enhance the employee experience
  • Be a multitasker who can also support in Soft Services if need arises
  • Managing performance of in-house and out-sourced services to agreed service levels.
  • Coordination with agencies to have the food quality standards maintained
  • Comply with all health, safety regulations and compliance as required
  • Attend all food committee meetings, resolve issues with timeline and closure
  • Responds quickly and proactively to employee's concerns
  • Reporting and keeping the leaders and team updated on all aspects of the cafeteria

 

 

 

 

 

 

Travel

  • Responsible for business visa and immigration services
  • Demonstrable experience towards manage and service travel requests for domestic and international travels
  • Ensure travel arrangements are within approved travel reasons and budget limits, makes all arrangements and reservations as requested
  • Advises travelers of and assists with any need for specialized travel documents such as visas or passports
  • Should coordinate with travel agency for travel insurance for international travelers
  • Conduct travel induction for the international travelers travelling for the first time
  • Interact and coordinate for flight ticket bookings, cancellation, re-issuance
  • Need to coordinate with travel agency for refund issues, ticket-based queries
  • Coordinate for the travel accommodation and ground transport services for international colleagues visiting India
  • Coordinate with registered hotels to book accommodation for domestic travelers and new joiner re-location
  • Should coordinate with travel agency for errorless and seamless billing as per agreed terms
  • Process invoices on time after proper review and validation with relevant supporting documents
  • Ensure the travel expenses are cross charged to the appropriate project as per travel request
  • Manage relationships with key stakeholders, through regular communication and formal review meetings
  • Dealing with raised enquiries and aiming to meet highest level of employee satisfaction.
  • Ensuring that function meet compliance standards and government regulations

General Administration

  • Possess strong knowledge of best practices and relevant practices, systems in Administration and Business Support
  • Develop plans to maintain an efficient, productive, safe and harmonious work environment
  • Implementation of Facilities and Admin policies and procedures
  • Overall responsible for admin deliverables around, mobile telephony, data cards, business cards etc.
  • Efficiently address all mobile/data card related issues and ensure seamless billing process
  • Should take care of employee’s queries related to facilities and admin
  • Responsible for managing the front office resource
  • Manage relationships with key stakeholders, through regular communication and formal review meetings

 

 

 

Soft Skills

  • Should have strong written and oral communication
  • Fluent in English, verbal and written
  • Able to work on multiple assignments
  • Good knowledge about travel industry and geography
  • Knowledge in handling multiple country Visa application process
  • Hand on experience of flight ticket bookings, cancellation and re-issuance
  • Experience from the hospitality industry would be an added advantage
  • Able to work at times in a fast-paced environment whilst maintaining accuracy
  • Hands-on/practical approach, self-starter, team player
  • Strong ability to lead and/or influence others
  • Must have the ability to remain focused and possess good problem-solving skills.
  • Out of the box solutions-thinking attitude
  • Intermediate knowledge of MS-Excel, MS-Power Point & MS-Word (Advanced skills – desirable)
  • Good knowledge of Outlook, SharePoint

Desired Skills and Experience
High quality standards, operational requirements and timely delivery.

Qualifications & Job Requirements

  • Bachelor’s Degree or equivalent experience in facilities and administration
  • At least 7~8 years of facilities/administration experience preferably from the IT/ITeS industry
  • Excellent interpersonal and communication skills with a high degree of professionalism and the ability to communicate across geographies and cultures
  • Attention to detail and problem-solving skills
  • Possess excellent people management skills
  • Must be fluent in English
  • Good presentation skills

 

Who do we look for? We look for people with the right cultural fit. That means being passionate and enthusiastic and having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. What can we offer you? To help us attract and retain the best, we pay people according to performance, not tenure. Excel in your role here and the rewards will be excellent too. We will also help you to grow your career, not only through focused investment in learning and development but also by enabling you to explore the opportunities our global market has to offer. Start your Journey with CDK Global.


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