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Sr. UX Designer

Pune, State of Mahārāshtra, IN, 611001


Location: [[req_workLocation]]
Location Address: Pune, State of Mahārāshtra  611001 India (IN)

Careers with CDK Global – where to next?
So who are we and what do we do?
CDK Global is the largest global provider of integrated information technology and digital marketing solutions to automotive dealerships and manufacturers in more than 100 countries worldwide for the world’s biggest car brands.  Although we operate on a global scale, we are small by comparison and that is a good thing. It means that we are still a business where every person matters and where anyone can make an impact on our growth and success. We have opportunities in a wide range of business areas so wherever in the world you join us, you will get the support, training and tools you need to make significant steps forward in your career.


  • Transform the end user experience for CDK's Computerized Vehicle Registration (CVR) solutions
  • Work closely with product development teams to follow user-centered design principles
  • Provide interaction and visual design
  • Drive the design vision, processes, and execution
  • Collaborate closely with UX researchers to ensure designs meets the needs of the user
  • Present and evangelize your work and the concept of usability across the organization
  • Operate with lean, agile frameworks and methodologies to improve the ability to respond to change

We realize that everyone's situation is unique, however our general guidelines for requirements include...

  • A portfolio demonstrating your design experience
  • 6+ years of UX design experience throughout the product development lifecycle
  • BA/BS in design, HCI, human factors, or similar
  • Passion for design and usability
  • The ability to work with other designers and researchers in a collaborative environment
  • Experience working with and applying user research data
  • Automotive dealership industry experience is a big plus

When you think about buying or servicing your vehicle, you probably don't think much about the design that is powering that user experience. There is a lot going on under the hood at an auto dealership. CDK Global produces the products and services that power all aspects of a dealership, from inventory to sales to vehicle service. We do this by powering platforms that integrates capabilities to increase sales and operational efficiency for dealers and providing products that meet the users' needs.

We are adding a UX Designer to our team in Pune to help us research user and customer needs and create usable and useful solutions to those needs for our Product Installation business. This role will drive ideation concepts and validate them through a lean UX process to drive the highest quality for our end-users, if you like the idea of working in a growing global UXD community and leading bold initiatives for the ever-growing automotive industry then this position is for you.

Position Summary

The UX Designer works within the UX Design Team at CDK Global to strategize, conceptualize and produce the creation of Web-based tools and consumer interfaces, with a focus on tools that support automation. The Lead UX Designer will work with the project team to create visual, interactive, multidevice solutions that meet the needs of the client, meet business objectives, and provide an engaging and compelling user experience. You must have advanced experience and demonstrated ability conceptualizing, wireframing, prototyping. and delivering interface designs.

Knowledge Areas

  • Advanced experience and demonstrated ability designing web and mobile experiences for consumers. Advanced ability creating end-user objectives and developing creative concepts to support them.
  • Familiarity with design thinking principles and how they apply to innovation and product development.
  • Experience developing and working with design languages.
  • Experience designing for data vis heavy applications.
  • Strong design and concept presentation, client relationship, and written and verbal communication skills.
  • Practiced in the following usability practices: Surveys, user interviews, card sorting, prototyping, personas, information architecture, heuristic evaluations, user session videos, behavioral targeting, landing page optimization, and usability testing.
  • Experience writing estimates and setting timelines.
  • Practiced in facilitating multi-stakeholder meetings to determine design objectives.
  • High attention to detail and ability to work and manage drafts and deliverables in an extremely organized manner. Open and positive attitude toward clients and coworkers.
  • Expert ability to communicate changing requirements or priorities across a project team and achieve timely and universal acceptance. Advanced proficiency in tools like Adobe Creative Suite, Sketch, Invision.
  • Familiarity with Microsoft Office Suite and Windows and Macintosh platforms.
  • Knowledge of capabilities for cross browser, multidevice. CSS, HTML5, JavaScript and JSP is a plus.
  • Familiarity with application lifecycle and collaboration tools like Jira, Confluence or their equivalents.


Principal duties and requirements

Essential Functions:

  • Interpret use cases and design effective user interaction through the creation of workflow diagrams and wireframes.
  • Designing effective UI for Web-based designs and widgets. Outputs: wireframes with creative brief, initial look and feel mockups to communicate project vision internally and externally, specification docs. For large projects: Personas, usability testing and reports, PowerPoint presentation highlighting key features. Estimation of time to complete design and production phase of projects.
  • Establishing and maintaining high quality relationships with Software Engineers, Project Managers and Sales Associates to ensure accurate implementation of specified design & functionality. Create style guides, prototypes and index sites for viewing mockups.
  • Collect quantitative data from Business Intelligence and both prepare and share findings with recommended changes to solutions.
  • Mentoring less senior UX Designers.


Secondary Functions:

  • Fostering effective interdepartmental communication.
  • Staying abreast of the latest developments in Internet software development technologies for desktops, tablets and mobile.
  • Consistent tracking and entry of hours worked, for a minimum of 80% personal and team utilization. Effectively resolving conflict.
  • Client meeting facilitation - negotiation of features and effort plus goal gathering.


Previous Skills or Experience Desired

  • Degree in Human-Computer Interaction, UX Design, or related field or equivalent professional experience.
  • 6+ years interactive design experience in a software company, interactive agency, design firm or web publishing environment. Continuing education in design and leadership.


Physical Requirements

  • Work seated or with a standing desk at computer most of the day. High keyboard and mouse usage 40 hours per week, additional hours as necessary.
  • Ability to work onsite at CDK Global Pune.
  • Basic office requirements and infrequent travel that may include standing or sitting for long periods of time.


Who do we look for? We look for people with the right cultural fit. That means being passionate and enthusiastic and having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. What can we offer you? To help us attract and retain the best, we pay people according to performance, not tenure. Excel in your role here and the rewards will be excellent too. We will also help you to grow your career, not only through focused investment in learning and development but also by enabling you to explore the opportunities our global market has to offer. Start your Journey with CDK Global.

Job Segment: Testing, User Experience, Business Intelligence, Technology

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