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Inside Sales Account Manager - Salt Lake City, UT

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Date: Apr 12, 2019

Location: Salt Lake City, UT, US, 84101

Company: CDK

Job Description

Accelerate Your Career

Drive global technology


With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   


We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.


From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

CDK Lightspeed/Recreation develops, implements and supports innovative Dealer Management Software and data solutions that help increase lasting profitability across dealership operations for the Powersports, Marine, Marina and RV industries. We help dealers automate non-revenue generating activities, track operations and improve profits by assisting dealers manage their Parts, Service, Sales, Storage, Marina, Customer Relationship Management (CRM) and Rental. Our solutions are designed to help manage dealer operations by tracking and storing data from every department and delivering information that will assist dealerships in making successful business decisions. The dealer management solutions provided by ADP Lightspeed help the separate departments in a dealership function smoothly together by creating a central data warehouse for inventory levels, ordering, services and customer information.

Position Summary

We have an immediate opening available for a Lightspeed Account Manager. This is an outstanding entry-level Inside Sales role, with the opportunity to grow into an Outside Sales role, post training and development!  In this position, you will be responsible for generating Layered Application sales opportunities either through cold calls to existing customers or by fielding incoming calls. A significant about of time will be spent doing account management activities of a designated sales territory. 80% of this individual’s time will be spent on the phone either managing existing accounts or generating upgrade sales. Employee will achieve annual assigned sales plan, working under guidance of Sales Manager. Excellent sales skills with highly proficient communications skills. 

Duties & Responsibilities

  • Answer inbound sales calls & make outbound sales calls to follow up on leads and further qualify the customer needs.
  • Account management of designated sales territory, including billing issues, support issues, hardware and software questions, working with billing & admin departments to resolve issues
  • Consult with existing customers to find out their business needs and how CDK’s products can help resolve or manage their business needs. 
  • Communicate with field sales reps on a regular basis and support them as needed.
  • Main responsibility will be to generate leads and sell smaller layered applications.
  • Other duties as assigned.


Job Qualifications

  • 4 year college degree or equivalent experience
  • 1-year previous sales experience desired.
  • 1-year previous phone sales experience or other heavy phone work desired.
  • Knowledge of Motorcycle, RV and Marine industries a significant advantage
  • Knowledge of finance/insurance and technology industries a plus
  • Excellent verbal and written communications skills are needed.
  • Must be self-motivated, detail orientated and work well in a team environment
  • Must be proactive and open to learning and trying new sales techniques
  • PC literate with knowledge of Windows based applications and hardware:  Word, Excel, Outlook
  • Willingness to travel up to four times a year to tradeshows and dealerships
  • Type 35 + words per minute


We back our Sales force with the strongest infrastructure in the business.  CDK provides a top notch supporting cast which gives the Sales employees the back-end support needed to get business done.  We will support your career growth with initial and on-going sales training, advanced sales tools and an attractive compensation package designed to reward you for your initiative.  We cannot succeed as a world class service company unless we globally attract, motivate, empower and retain exceptionally knowledgeable, talented, and committed employees. 

Our employees have a strong work ethic and results-orientation, believe in and support our core values, and reflect the diverse business environments in which we operate.  We will offer our employees challenges, opportunities, advancement, competitive compensation and benefits, and personal training and development in an informal, fast-paced, non-bureaucratic environment that is sensitive to work-family and flexible-schedule issues.  We will provide technologies that enable our employees to meet our clients' ever-changing product needs and preferences.  We want each employee to feel like an integral part of a team that is making a discernible positive contribution to CDK's success.  Our goal is to be the clear employer of choice for our current and future employees.


CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.


At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Nearest Major Market: Salt Lake City

Job Segment: Account Manager, Sales Management, Outside Sales, Field Sales, Sales

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