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Market Research Analyst I

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Date: Apr 13, 2019

Location: Seattle, WA, US, 98104

Company: CDK

Job Description

Accelerate Your Career

Drive global technology


With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   


We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.


From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

CDK Global is looking for a motivated and enthusiastic Market Research Analyst to join our team!


Position Summary

. The successful candidate will work with the Market Research Manager to translate findings from various projects into compelling narrative that can be easily understond by both audiences internal to the company, CDK's customers, and interested 3rd parties.This position will invoive working on Market Research, Customer Experience, Customer Journey and Customer Voice projects but will be focused on taking these findings and being the Research storyteller.  

. The Market Research Analyst must be effective in the art of storytelling as this role will interact with a variety of internal stakeholders providing business insight support and interpreting data relating to Marketing, Product, Sales, Customer Success and Employee Engagement/Satisfaction.

. The Market Research Analyst will play an important role in utilizing both primary and secondary research to develop thought leadership content for external and internal audiences.


Position Responsibilities and Essential Functions

. Work closely with the Market Research team to develop research objectives, plan methodologies, determine benefits of the research, audiences to reach with the results and shaping of the project such that the findings resonate with the target audiences.  

. Support the team in the development of content marketing and thought leadership pieces.

. Create research reports and presentations from the survey data that tells a story to help drive strategy and planning.

. Present research findings and recommendations to internal clients in varying positions and departments throughout the company.

. Gather, analyze and interpret secondary research related to automotive retail market conditions, consumer shopping behavior and industry best practices.



Qualifications and Job Requirements

. Minimum 1 year of experience in Market Research or related field.

. Bachelor’s Degree with a focus in either Marketing, Psychology, English, Creative Writing, Documentary Film Making, Film Studies or other Humanities

. Advanced Power Point

 Intermediate working knowledge of Adobe Creative Suite

. Knowledge and use of basic statistics and data interpretation.

. Experience in developing compelling reports and delivering presentations.

. Excellent organizational skills and attention to detail.


CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Nearest Major Market: Seattle

Job Segment: Outside Sales, Market Research, Supply, Advertising, Sales, Marketing, Operations

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