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Inside Sales Executive

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Date: Jan 23, 2019

Location: Weimar, Thuringia, DE, .

Company: CDK

Job Description


Wir sind ein globales Unternehmen und marktführend in der Bereitstellung von Software- und digitalen Marketinglösungen für die Automobilindustrie.  Wir revolutionieren mit unseren innovativen Entwicklungen die Bindung der Fahrzeughändler an ihre Kunden, angefangen mit der Online-Suche nach einem Fahrzeug bis hin zur Terminvergabe für eine Inspektion. Werden Sie gemeinsam mit uns Teil dieser Revolution.


Wir sind groß genug, um etwas zu erreichen, und doch klein genug, um auf unsere Mitarbeiter zu hören. Jeder ist bei uns wichtig! Sie können einen Beitrag  zum Erfolg unseres Unternehmens und unserer Kunden leisten, unabhängig davon, welche Richtung Sie Ihrer Karriere geben möchten.



Purpose of role 

• To be part of the sales team, responsible for developing, facilitating, and implementing all aspects of sales and marketing strategies relative to those customer accounts and/or territories that have been assigned as Inside Sales Accounts.

• Responsible for the maximisation of sales and profit through the sales of hardware, software and related CDK Services against an agreed plan

• Responsible for achievement of monthly, quarterly and annual sales targets.

• Maintain and grow existing baseline recurring revenue.

• To meet those sales targets through professional diligence in meeting the needs of the customers, maintaining complete customer satisfaction and applying the CDK Sales strategy/model to generate increased share of wallet.


Key Duties & Responsibilities 

• Account Management and direct selling into an allocated set of accounts o Assume day-to-day management of a territory/set of accounts and all related sales activities, including but not limited to:

 regular account mgt contact frequency

 meeting customers and identifying needs, value propositions for additional products/services

 working on solutions with various CDK departments

 providing a proposal to accounts

 closing commercial, contractual terms o To produce an Annual Sales Plans based on detailed Whitespace analysis. o Build, develop and retain strong relationships with owners / management teams and employees of the allocated accounts 

Area Sales Managers Support:

o Assist the allocated Area Sales Manager(s) to achieve their sales objectives by:

 Providing sales and administrative support.

 Generation of quotations using internal system.

 Act as internal point of contact for those Area Sales Managers accounts.

• Campaigns:

• To manage and maximise sales campaigns as per country plans.

• Implement and utilise fully the DSI Sales Model & Core Processes

• Work closely with other departments in achieving company objectives.

• Manage own time ensuring that adequate time is allocated to key activities, as based on the priorities as identified in the sales plan.

• Provide regular reporting for activities/accounts status as per CDK Sales model and guidelines given by manager

• Participate in Sales Team meetings and engage with the team in problem solving, issue discussion, greater general communication and more transparent operation.

• Utilize all resources at your disposal with particular emphasis on Sales Automation tools – e.g., Customer Journey etc to effectively manage a robust pipeline and provide accurate weekly forecasting to your Director of Sales. 


Skills / Knowledge & Experience

• Experience in Sales, preferably in an Inside Sales Team in the IT solution 

• Strong telephone selling/communication skills

• Customer focussed - maturity and diplomacy to handle the various levels within the target client organizations.

• Able to demonstrate a professional structured sales approach incorporating Prospecting, Contact Management, Qualification, Presentation, Objection Handling and Closing Techniques.

• Results driven, ambitious.

• Resourceful

• Excellent communication skills, especially around listening, questioning – politely assertive

• Excellent negotiation skills

• Self-driven, highly motivated, proactive

• Highly organised within a process orientated environment

• Highly computer literate and familiarity with CRM/SFA systems 


CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

Job Segment: Sales Management, Outside Sales, Administrative Assistant, Inside Sales, Sales, Administrative

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